Refund

Zero Refund Policy

Any amount paid towards fees/charges against the services subscribed for /availed at FXCareers (A Future Fin Academy Company) is non-refundable.

Special circumstances include-

  • In case if the course access is not provided.
  • In case, duplicate payment has been made by the customer. In such a case, the refund will be processed via the same payment channel as the original method of payment.
  • If there is any issue regarding the video quality, which renders the course non-functional.
  • In case of cancellation of any events.

Reasons for denied refund claims -

Notwithstanding any of the above, FXCAREERS reserves the right, in its sole discretion, to limit or deny refund requests in the following cases.

  • If a significant portion of the course has been consumed or any part of the content has been downloaded by a student before the refund is requested.
  • If multiple refunds have been requested by a student for the same course.
  • If any course is purchased through a third party vendor, unfortunately, we cannot process the refund. Since we did not process the original payment, we do not have the transaction on file, and cannot initiate a refund. You may request the claim to the the third party vendor directly, as per their applicable policy.
  • In case where the course is being provided in arrangement with an affiliation body, a certification partner, an institution like NSE, NCDEX or any other educational partner, the refund request acceptance is subject to the approval of the refund of the third party.
  • If there is reason to believe that the request of refund is not bona fide or if any abuse of the services are being made.
  • If the facility for a timed event like a live course or webinar was provided and the student did not take the course or webinar due to his own reasons, and the event has already taken place, we will not be liable to process the refund.

Refund processing Period

Any refund claim will usually be processed after a period of around 10 working days after the refund request has been approved by FXCAREERS.

Privacy

We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.

Miscellaneous provisions

Entire Agreement: The terms and conditions set forth in this Section 3 and any additional or different terms expressly agreed by Client and Service vendor shall constitute the entire agreement and understanding of Client and Service vendor with respect to each Service Contract and shall cancel and supersede any other prior or contemporaneous discussions, agreements, representations, warranties, and/or other communications between them. Notwithstanding the foregoing, the Client and Service vendor shall always remain subject to the terms of the by this user Agreement.

Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party's right at a later time to enforce the same. No waiver by either party of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other breach of this Agreement.

Severability: If any provision of this Agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement shall in no way be affected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such a case, this Agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.